Curiosity about life in all its aspects, I think, is still the secret of great creative people.
Navigating your Neu Frame project
FAQ
Minor adjustments can be accommodated shortly after order placement, depending on the production stage. Please contact our sales team immediately to discuss potential changes. For major adjustments, a new project consultation might be necessary.
We recommend a thorough site evaluation before preparation. If challenges arise, such as geological issues or unexpected obstructions, please contact us. Our team can provide guidance and, if needed, suggest modifications to your project plan to address these issues.
Communication is key. When placing your order, discuss your project timeline with our sales team. We strive to accommodate your schedule and will confirm a delivery date that aligns with your construction plans.
Along with detailed blueprints and guidelines, our support team is available to assist with any installation queries. For complex issues or on-site support requests, please contact us in advance to arrange the appropriate assistance.
While Neu Frame provides general guidance on common permit requirements and compliance standards, the responsibility for obtaining necessary permits and ensuring local compliance rests with the architect or client. We recommend consulting with local authorities early in the project planning phase.
Yes, projects constructed with Neu Frame technologies can qualify for various sustainability certifications, depending on the materials and technologies used. We can provide documentation and support to help you pursue these certifications.
Absolutely. Our modular components are designed for flexibility, making them suitable for new constructions, extensions, and renovations alike. Share your project details with us, and we'll help you find the best solutions from our design library or place qualified designs in the Neu Frame Builder.
While Neu Frame provides architects with a powerful toolset and technical support to create compliant designs, the responsibility for ensuring that projects meet local building codes and regulations ultimately lies with the architect or the project's legal entity. We encourage architects to verify compliance through local authorities. Neu Frame's team can assist by providing detailed technical documentation and support for this verification process.
Neu Frame stands behind the quality of our products. We offer a comprehensive warranty covering manufacturing defects and material durability. For specific warranty terms and conditions, please refer to the project completion package or contact our support team.
We welcome architects interested in partnering with us. To become certified, please enroll in our Neu Frame Architect Program through the portal. The program includes one-to-one training on our technologies, design tools, and construction processes.
Legal Disclaimer
All brands and trademarks displayed on our website, including images and products, belong to their respective owners. The use of these brands and trademarks is solely for informational purposes and does not indicate any affiliation, endorsement, or sponsorship by Neu Frame GmbH. We acknowledge the intellectual property rights of the brand owners and respect their ownership. Any mention or display of third-party brands or trademarks on our website is not intended to create any association, partnership, or endorsement between Neu Frame and the brand owners. We do not claim any rights or ownership over these brands or trademarks.
Neu Frame GmbH
+41 41 539 1001
Platz 4, 6039 Root D4,
Switzerland
Platz 4, 6039 Root D4,
Switzerland